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Thakarshi Tea Processors & Packers Pvt. Ltd.

INDIA SHIPPING ONLY | +91-9825413041 | hello[@]thakarshitea.com

Free Shipping Over Order Of Rs 399 | Free Gift Over Order Of Rs 999

Shipping and Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping Cost

1. Free shipping worldwide with any order! No minimum purchase required.

The shipping is completely free, regardless of the weight and size of your package.

2. Express shipping will cost you an extra.

We will refund the cost of express shipping fee.

Shipping Time

1. After your payment is verified, it can still take 1-5 business days to process your order before shipment. And it’s NOT included in “Delivery time”.

2. Delivery might take longer during holidays or weekends.

3. For express shipping, orders will be processed in 1-5 days and 3-7 working days for the delivery under average circumstances. Please contact us when the whole delivery time reaches 20 days (your parcel might be lost), we will issue a full refund to your payment account for your lost parcel. For standard shipping, orders will be processed in 1-5 days and 7-15 working days for the delivery under average circumstances. Please contact us when the whole delivery time reaches 45 days, we will issue a full refund to your payment account for your lost parcel.

CountryTraceableNormal ShippingExpress Shipping
IndiaYes5-13 Working Days3-6 Working Days

Shipping Address

1. Please make sure your shipping address is correct before you place an order. Customer will bear all costs due to incorrect addresses.

Unsuccessful Delivery

1. Cancellation
Please inform us as soon as possible if you want to cancel your order.
If the order is already shipped, please sign the parcel and refer to our return policy. We won’t take any responsibility if customers refuse to sign the parcel.

2. Unsuccessful delivery
Notes concerning packages being returned to us (due to unsuccessful delivery caused by the following reasons):

  • Incorrect address.
  • Shipping company couldn’t get in touch with the recipient, or the recipient was not at the delivery address.
  • Awaiting collection as requested by recipient, but the recipient didn’t show up.
  • The customs (or we) contacted the recipient, the recipient refused to sign the parcel directly without contacting us first.

Customer is responsible for the shipping fee.

Attention

We do not responsible for the following undelivery issue:

  • Shipping address incorrect/unavailable/incomplete
  • Phone number invalid/unavailable
  • Out of the delivery range

If you have any doubts, please contact the shipping company for further information or contact us so that we can assist you better.

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